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Send Adverse Action Letters via Secure Email

September 27, 2013 by  
Filed under Blog, Compliance, FCRA, News

Back Track Screening customer’s can now send ‘Pre-adverse Action’ and ‘Adverse Action’ letters securely via email!  

To send a pre-adverse or adverse action letter via email, simply navigate to your applicant’s file and select the appropriate letter from the ‘Disclosures and Forms’ drop down.  Next, click ‘Generate Form’ and then ‘Email Letter.’

If your applicant’s email address is already associated with the report, the letter will be emailed automatically.  Otherwise, you will be prompted for your applicant’s email address.  After entering the email address, simply click ‘Send.’

Your applicant will receive an email with a link to a secure website.  After clicking on the link, the applicant will be asked for the last four digits of their social security number and their current zip code.  The applicant will then be able to view and/or print their pre-adverse action or adverse action letter, the FCRA Summary of Rights and a copy of their report.  For security purposes, the link will only be active for 24 hours.

This new feature will eliminate the extra time and cost of mailing pre-adverse or adverse action letters to your applicants. 

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